Evo Psychology
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Frequently asked questions

What is a Psychologist and what do they do?
The Australian Psychological Society (APS) describes Psychologists as professionals who are trained in the science of how people think, feel, behave and learn.

As a Psychologist who works predominantly in the area of psychological therapy, my main role is to work directly with individuals and couples to assist them to better understand issues occurring in their lives and relationships. Through sessions, I will assist you to more deeply understand your behaviour and what may be driving certain unhelpful patterns - and then how to go about making positive changes. These unhelpful patterns may fall under the label of a diagnosis, or may simply be something that makes your life more difficult or that you wish to improve. The plan for your treatment will be discussed at the end of out initial session, as well as reviewed ongoing to ensure it remains appropriate and helpful as things change.

How long is a session?
Sessions offered at Evo Psychology last for 50 minutes. If a longer session is required, please contact us to discuss associated fees and so this can be accounted for when booking you in.

How much does a session cost?
Standard subsequent consultations are charged at $216, and more information can be found on our 'fees' page.

Do I need a referral to see a Psychologist?
No, you are able to book in without a referral. However, if you do wish to claim Medicare rebates, you will require a referral and Mental Health Care Plan (MHCP) and referral letter from your GP or Psychiatrist.

Are my sessions confidential?
Yes. All information obtained in our consultations and any related assessments remain confidential, with the following exceptions:
  • It is subpoenaed by a court or required by law; or
  • Failure to disclose the information would place you or another person at serious and imminent risk; or
  • Your prior approval has been obtained to:
    - Provide a written report to another professional or agency. eg. a GP or a lawyer; or
    - Discuss the material with another person, eg. employer.

How do I access the Medicare rebate?
In order to see if you are eligible for this rebate, you will need to first consult with your GP or Psychiatrist to discuss your mental health concerns. Your GP or Psychiatrist will then determine if you are eligible for a MHCP - please note that this often requires a long/extended appointment.

If you receive a MHCP and referral, please bring this documentation along to your first appointment or send it to the practice by email prior to the appointment. You may also be asked for your Medicare card and bank card details to allow me to process the Medicare rebates for you following our sessions. You will be required to pay the full session fee, and then will receive a Medicare rebate to your bank account soon after the session (this needs to be linked in Medicare's system).

Is there a cancellation fee if I am unable to attend?
I request a minimum of 48 hours notice to cancel or reschedule appointments, which allows me to offer this time to other clients. Less than 48 hours notice will incur a fee. I will assist you to attend your scheduled appointments by sending a courtesy text message reminder before each session.

Do you bulk-bill for sessions?
To ensure that my practice is accessible to as many individuals in need of assistance as I can, I may offer reduced rates to people experiencing significant financial hardship. For clarification on fees that can be offered, please contact me to discuss your individual circumstances.

How do I know when would be a good time to see a Psychologist?
We are all individuals, and therefore this will differ for each person. It is normal to be experiencing periods of low mood or stress. Usually, these times will pass and we will begin to feel 'normal' again (and this normal is different for everyone too). If these changes persist for a longer period of time and/or start to interfere with your daily life, it may be beneficial to review with a professional such as a Psychologist. These changes can come in many different forms e.g. excessive worry, panic attacks, finding it hard to get out of bed, relying more on substances to cope, and/or changes in sleeping or eating.

If you are unsure about whether or not you would benefit from seeing a Psychologist, please feel free to contact me to discuss your presenting concerns. I may be able to help you with your decision, or refer you to a service that may best suit your needs. 
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​Question not answered above? Contact us to discuss
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